Since this proposal was approved, we will make election for finding best moderator.
Service DAO Community Moderator Hiring Process for Near Protocol community channels.
1. Application Submission:
- Interested candidates,
- Submit our application on Near governance forum in this topic
- Or for those not comfortable sharing on the forum, please email it to servicedao@protonmail.com (We respect your privacy)
Candidate must mention their previous relevant experiences, and why they are a good candidate for the role and attach their resume
Please share you near wallet
- We accept applications by Friday February 9th
A KYC will be passed, so please share real informations
Job description: Community Moderator
Description:
As a NEAR Protocol Community Moderator, you will play a crucial role in fostering a positive and engaging community environment within the NEAR Protocol Discord, Telegram, and Reddit channels. Your primary responsibility will be to ensure that the community remains a welcoming space for discussions, questions, and collaboration among members. You will work closely with the community management team to maintain a healthy and vibrant atmosphere, encouraging constructive conversations and discouraging any form of harassment or inappropriate behavior.
Key Responsibilities:
- Community Engagement:
- Actively participate in discussions and engage with community members to build a sense of camaraderie.
- Encourage positive interactions and provide assistance to community members seeking help or information.
- Foster a supportive environment that promotes knowledge-sharing and collaboration.
- Content Moderation:
- Monitor and moderate discussions to ensure compliance with community guidelines and code of conduct.
- Remove or address inappropriate content, spam, or any form of disruptive behavior promptly and professionally.
- Report any recurring issues or emerging trends to the community management team.
- Knowledge Sharing:
- Stay informed about NEAR Protocol updates, events, and announcements to effectively communicate information to the community.
- Help answer questions and direct community members to relevant resources or official channels.
- Conflict Resolution:
- Mediate disputes or conflicts among community members in a fair and unbiased manner.
- Escalate issues to the community management team when necessary and provide context for resolution.
- Event Support:
- Assist in organizing and promoting community events, AMAs (Ask Me Anything), and other engagement initiatives.
- Facilitate Q&A sessions during events to ensure a smooth flow of communication.
- Feedback Collection:
- Gather feedback from the community regarding their experiences, suggestions, and concerns.
- Compile and present feedback reports to the community management team to improve community engagement strategies.
- Moderation Guidelines:
- Help create and update moderation guidelines, ensuring they align with NEAR Protocol’s values and community standards.
- Provide guidance to community members on appropriate behavior and content creation.
- Professional Conduct:
- Maintain a professional and unbiased demeanor when handling community matters.
- Uphold NEAR Protocol’s image by representing the community in a positive light.
Note: This role requires a commitment to fostering a positive community environment, a strong understanding of NEAR Protocol, and effective communication skills. The Community Moderator will work closely with the community management team to uphold the standards and values of the NEAR Protocol community. Candidates must be in the Near ecosystem for at least 6 months.
Scope of work:
- Near Protocol Telegram
- Near Protocol Discord
- Near Gov Forum
- Near Reddit
- near.org / Near Social gateways
- Helpscout
2. Initial Screening:
- The Service DAO election commission will review submitted applications and resumes.
- The Commission will shortlist candidates based on relevant experience, skills, and alignment with NDC goalss.
- The Service DAO commission will vote for candidates and share here result
3. Interview:
- The Service DAO election commission will conduct a comprehensive interview with each shortlisted candidate.
- The commission will assess communication skills, knowledge of the Near ecosystem, moderation experience, and approach to community growth scenarios.
- Service DAO election commission members will vote for the candidates.
- Results will be announced on gov forum by February 14th
4. Offer and Onboarding:
- Extend confirmation to the selected candidate.
- Provide comprehensive onboarding, collaborate with Near Foundation Community moderators for the transition.
5. Budget :
- Service DAO councils will draft a budget and present it to the Community and make a proposal to House Of Merit after the confirmation of the number of moderators.
