[Rejected] NDC Community DAO

[The_darrk]

Description:

NDC Community DAO as a workgroup is organized to create a Community Support Service to projects and Nodes for the ecosystem. Where any MOD or Community Manager can join from various chains or within the ecosystem, to become a member, contribute and work their way up to be considered by NDC projects to render Mod services to GDAO’s

Introduction:

As Grassroots DAOs play a pivotal role in driving innovation and community engagement within the Near ecosystem, the NDC Community DAO recognizes the importance of providing specialized support and moderation services to empower Grassroots DAOs in their endeavors.

Scope of Work and Team:

The scope of work for the NDC Community DAO moderation team includes:

1. Monitoring community discussions, proposals, and interactions within Grassroots DAO platforms.
2. Providing guidance and support to community members on governance processes, proposal submissions, and community engagement strategies.
3. Facilitating constructive dialogue and resolution of disputes or conflicts among community members in a fair and impartial manner.
4. Collaborating with Grassroots DAO leaders and administrators to address emerging issues, implement best practices, and enhance community cohesion.

Key Responsibilities:

1. Foster a supportive and inclusive environment that encourages active participation, diverse perspectives, and constructive feedback.
2. Provide timely assistance and guidance to community members on platform navigation, proposal development, and community engagement strategies.
3. Mediate and resolve conflicts or disagreements among community members with professionalism, empathy, and respect for all parties involved.
4. Stay informed about emerging trends, challenges, and opportunities within Grassroots DAOs and adapt moderation strategies accordingly to meet evolving community needs.

What Our NDC Community DAO Offers :

Our NDC Community DAO offers comprehensive moderation services to all Grassroots DAOs within the Near and HOM scope. By leveraging the expertise and resources of the Near Digital Collective (NDC) Community DAO, we aim to streamline moderation processes, enhance coordination among Grassroots DAOs, and ensure professional and high-quality moderation standards across the board.

What Problem We Are Solving :

1. Fragmented Moderation Efforts: Currently, Grassroots DAOs within the NEAR and HOM scope may face challenges in coordinating moderation efforts effectively, leading to fragmentation and inconsistencies in moderation standards.

2. Resource Allocation: Grassroots DAOs may need to allocate significant resources to hire and manage moderators independently, which can be costly and inefficient.

3. Lack of Coordination: Without a centralized moderation framework, Grassroots DAOs may struggle to establish cohesive strategies and standards for moderation, hindering collaboration and growth within the ecosystem.

Charter Link : NDC Community DAO - Google Docs

Team Members:

@SoniAnkit0 (@the_darrk)

Lead Moderator, Communication Coordinator : Responsible for Hosting our weekly calls, Lead of Operations and Co- Ordination also dedicating 6hrs/day for proper moderation of NDC Ecosystem.

Experience :

• Currently pursuing an engineering degree in computer science.

• Core contributor in FDAO since MAY 2023

• Co-Lead at NEAR INDIA

• Actively contributing towards near ecosystem since past 2 years

• In this span of time I get a chance to work with some projects as a community moderator and event planner.

• I plan the events, execute them and deliver results to the community.

• My strong points are Calm nature, competitive spirit, familiarity with techs and innovative thinking.

@psalmy69

Co- Lead, Senior Moderator : 6hrs / day moderation according to time zone, organizing Community Feedback and Updating the FAQs by the community also Co - Host on weekly calls and Collaborations.

Experience

• Admin for Mintbase on Reddit and Twitter (previously worked)
• Metapool Ambassador (previously)
• NDC Mod
• Open Forest Protocol (previously)
• Mod on Zombo duck and Billionaire bull NFT on NEAR (Previously)
• Jump Defi Ambassador.

@RealNikhil

Senior Moderator : General responsibility of Moderating 6 hrs/day according to time zone.

Experience.

• I am a Community Manager in Near Media for more than 7 months, where I have worked with a lot of Projects like Ref finance,Meta Pool, Popula, Marmaj, TNE Society.
• I am an Ambassador of Meta Pool and now Aurora too. I usually help People and Shill Ecosystem projects whenever possible. My commitment to the Near Ecosystem deepens day by day.

@BlessedEbube (Non - remuneration)

Senior Moderator : General responsibility of moderating 6hrs / day according to time zone.

Experience

• Smm/community manager for c1 guild. February 2022- till date. They onboarded me NEAR and I was literally onboarded to manage their community.
• Community manager, Rising DAO: October 2022-November 2023.
• Community Manager, she is near DAO, September 2023- till date

Advisors (Non - remuneration)

• @Aescobar7359
• @Yuensid
• @Crypt_Dav

This diverse and dedicated team of moderators and advisors is committed to upholding the values of the NDC Community DAO and ensuring a positive and inclusive community environment within the Grassroots DAOs of the Near ecosystem.

Platform to Moderate

• NDC Community Hub
• NDC NEAR OG’s
• NDC Core

And other NDC related projects that the community needs guides or moderation to provide a helping hand. The Mod Intern team would be trained and empowered to provide good service and support to GDAO, through communication and collaboration we would be able to reach out to GDAO to patronize our interns after going through several training sessions.

Timeline, Milestones, and Performance Evaluation.

Timeline and Milestone

Communication: Weekly Sync would be held by NDC Community DAO to help get updated and also learn more on how to execute proper communication and information for the NDC Community.

Engagement: Community Engagement strategy to get the community engaged and updated and also give good reception to New members and the community.

Workshop: Workshop would be held once in a week to help improve mods both Aspiring and experienced Mods in the Ecosystem.

Collaboration: Collaboration is crucial for the Community Mods to work with other GDAO to help provide the best moderation that would be reliable and accountable to provide the best service for projects on the NDC.

Work with NEAR Week and other NEAR Media channels to help distribute and promote NEWS within the NDC

Budget:
Budget allocation ranges from $1.0k-$3.5k for moderation and administration.

DAO KPIs:

1. Cost Savings : Measure the reduction in moderation-related expenses for Grassroots DAOs as a result of leveraging the services provided by our NDC Community DAO.

2. Efficiency Improvement : Track the time and effort saved by Grassroots DAOs in managing moderation activities, allowing them to focus more on core initiatives and community engagement.

3. Quality Assurance : Monitor the consistency and quality of moderation services provided by our NDC Community DAO, ensuring adherence to professional standards and community guidelines.

4. Coordination Metrics : Evaluate the level of coordination achieved among Grassroots DAOs within the Near and HOM scope, measuring improvements in communication, collaboration, and alignment of moderation efforts.

5. Community Feedback : Solicit feedback from Grassroots DAOs and community members regarding the effectiveness and satisfaction with the moderation services provided by our NDC Community DAO, iterating and improving based on input received.

[Psalmy]

Highly recommended.
This would help in Conveniently receiving new members and providing the right support and guidance for New members.
Especially when they’re big event like ETHDenver we definitely should be expecting more members onboard through this event.

I also think we can increase our scope to help not just NDC Community for Moderation but also NEAR Related Community like I am currently helping “Here Wallet team” in their community to support and provide guides for Community due to their newly launched mining program to claim $HOT they’ve been a need for moderation and I’m always willing to support to provided the best reception and support.

Glad to be part of this Initiative

[chloe]

I see a budget with monthly layout, but no KPIs or reasons for those numbers?

I am not sure how those numbers were decided or why they are increasing month after month. Please add more detail to this section of the proposal.

[Psalmy]

@chloe and other HoM since @The_darrk is having internet issues to update the proposal I would stand on his behalf.

Work	Month #1	Month #2	Month #3
Lead Moderator	$2,000	$2,000	$2,000
Co-Moderator	$1,700	$1,700	$1,700
Senior Moderator	$1,300	$1,300	$1,300
Junior Moderator x 2	0, TRAINING	$1,200	$1,200
Educational Material	$400	$400	$700
Engagement	$350	$550	$750
Thread Post, Workshop	$1,000	$1,000	$1,000
Total	$6,750	$8,150	$8,650

Smart Objectives

• Thread post and design : Monthly 4-5 unique thread posts with 4- 6 designs to make the thread attractive to read, posts would be based on our community updates and latest Ecosystem weekly summary news/ announcements.
• Workshop: 4/Monthly presentation plans and collective feedback on presentation once a week.
• Engagement: Quiz and competition and community engagement related activities would be held sporadically but at least twice in a month. Also to reward the community with tip bot for activities.
• Education Materials: Guides and Information would be provided to help the community fully understand how to use or utilize an ecosystem App for easy onboarding and participation, 2-3 Guides Monthly

Groups to Moderate

Primary Group to Moderate are

• NDC Community DAO
• NEAR Digital Collective would be expecting more new members on board due to popular events like ETHDenver, Super moon, Election period, NEAR CON etc.
• NEAR OG Group (private for OG’s only): Moderation for OG to uphold to community COC and Guidelines, due to OG’s moderation would be light and more coordination when necessary.
• New Groups being opened for NDC purposes to coordinate a particular purpose would also need moderation and support from Mods.

Secondary Groups

Secondary groups are not official groups to moderate but the Mods would keep an eye to help reduce workload for such groups that would have over labor due to an event, update or activities ongoing.

The Mods would assist and give vital information to community members to be able to engage and participate due to quick response and guides from Mods.

Groups like

• Hot wallet
• Meteor wallet official telegram
• NDC News Stream
• GDAO

Intern: We would be training Mods and provide a platform as an incubator for Moderation Education in collaboration with founders and Educative Hubs to improve quality education and information.

Mods on the Ecosystem for +6 Months can be able have vast knowledge about the Ecosystem to play the role and at least pass our basic quiz to be qualified as Senior Mods and Lead Mods would ensure collaboration within GDAO to help provide Mods for GDAO if needed as these are trained Mods to deliver quality and reliability support to the. Community.

Collaboration: internal and external collaboration would be essential for the growth, development, engagement, educative and informative aspect for the Community as a whole.

• Near Research workgroup for Educative Collaboration
• Near Week for Update and Engagement
• Degen for engagement etc…

3 Months Documentation Delivery

• Mod Course Outline

• Discord setups

• Telegram Setups

• Bot Setup and Support ticketing etc

• Onboarding strategy

• Distribution Strategy

• Communication Strategy

• Communication and Marketing Strategy

• FAQ base on Governance and Ecosystem Updates

• Mods Application & Comms Strategy

Performance Evaluation

Performance would be evaluated by merit and monthly report by Mods for more transparency and visibility.

Key Factors

• Availability and accountability: Mods should be available and also accountable during their shift period of 6 hrs daily according to time zone.
• Transparency Report: Monthly each Mods would make a transparency report on task done, community feedback, observations and how to improve etc
• Participation and involvement: Mods should be available to participate on our calls and workshop sessions as mandatory responsibility and also Mods should be involved in the growth and improvement of NDC and contribute positively to the Ecosystem etc……

Abstract

Mods would watch the NDC groups and Grassroots to provide support and help if admins of that group might be occupied and not active, this is to ensure no scam or ill messages were visible for the community view within the NDC and NEAR community

[chloe]

Thank you for the updates, although I’m still not seeing exactly how KPIs will be assessed. How is the work done going to be assessed as effective or efficient?

Is there a feedback form planned for community members to leave their feedback on the mods?

Generally, making sure community chats gave efficient moderation is important, it seems like some key areas might not be covered here. Like training mods and dispute resolution between mods.

[Psalmy]

@chloe

Thank you for the updates, although I’m still not seeing exactly how KPIs will be assessed. How is the work done g

Hi @chloe good to text you again you can find how our budget are being handled and KPIs to achieve on the “Smart Objectives”
We plan to get community feedback during our community calls and also form would be created once a Month to get feedback from the community about Mods.

Training Mods would be executed through our weekly Workshop as we would prepare course to improve Mods like how to setup bots, discord server etc.
Dispute resolution should be seeing on our charter