Here are my objectives and key results for Q3. Feedback is much appreciated!
Role: Community Manager
I believe transparent collaboration facilitates coordination around the purpose of NEAR: building the best possible universe, where all people have control of their data, money, and power of governance. Overall, my goal is to maximize positive impact by driving progress through creativity and greater accountability.
For Q3, I am responsible for leading initiatives that support key focus areas:
- Engagement
- Adoption
- Advocacy
Engagement
I am working closely with teammates who are responsible for the areas of Guild Success, Community Engagement, and Successful Events.
Guild Success ~ Ecosystem Value Creation
Key Results:
- growing the number of contributors
- improving NEAR community experience
- promoting responsible distribution of NEAR
Essentially, I help contributors in the process of interacting with DAOs, and I will review Community Fund proposals to insure accountability. Iām responsible for timely participation by members of the Community Squad DAO Council.
I will provide weekly āGovernance Updatesā including reports on the Community Squad DAO / Ecosystem Treasury DAO and links to reports from other prominent DAOs. Iām also looking forward to educating more community participants about how to use Sputnik DAOs / Astro.
I plan to document use cases that demonstrate DAOs as improved systems of accountability for contributors and guilds. Also, Iām organizing weekly Q&A sessions about DAOs, and Iāve been collaborating with a team of researchers to coordinate a 3-month research initiative about decentralized governance.
Support Onboarding ~ Open Web Contributors
- Assist new users and help them find opportunities
- Provide bi-weekly analytics reports, along with lessons learned from Open Web Sandbox
- Align with Sandbox leadership and build consensus around coordination systems
- Support development of guides and educational content for newcomers
- Support Sandboxers in the implementation of analytics
Community Engagement ~ Participation
I will conduct proactive communication with ecosystem members, providing updates and insuring active participation via the Forum and Discord.
Key Results:
- Share biweekly Governance updates on the Forum
- Share weekly reports on Discord activity
- Actively participate in Forum discussions and encourage new members to participate
- Create a standard process to give feedback to proposal owners via Forum, and keep everyone up to date with proposal status
- Oversee development of NEAR profiles and reputation systems
- Answer questions from developers and others in the community
Successful Events ~ Hackathons and Meetups
Iām focused on helping to coordinate amazing experiences at community events, and Iāll keep ecosystem members informed about relevant opportunities / activities to increase awareness and participation.
Key Results:
- Become a key amplifier of announcements via the Forum and Discord
- Establish a standard process for distributing information to extend reach
- Support growth hacking efforts with AMAs (source questions from participants)
- Support event promotion and provide high-quality experiences
Adoption and Advocacy
Iāll be the main point of contact for Community Advocacy, which means onboarding new team members on Discord and the Forum, along with related Guilds. Iāll work closely with the DevRel Guild Advocacy Lead and Community Builder and Advocacy Lead.
Integration ~ Community OS
I will facilitate integration of new tools into the Community OS, while supporting promotion and onboarding communities implementing Community OS. We will publish Community OS āUse Casesā that help community members learn about new NEAR-powered tools/apps.
Ecosystem Success ~ Accountability
I will drive initiatives that create value and further enable projects built on NEAR. Generally, I serve as a point of contact for DAOs that need technical and / or governance support. Iām also going to analyze performance and historical use of DAOs, providing retrospective reports on these results every other week.
Questions:
- How did the fund allocation perform?
- How did governance of the DAOs work?
- How do members make decisions?
Execution Plan
30 Days
- Release Open Web Contributor Playbook
- Develop leads for Community OS and Guild Program
- Create forum topic about multi-DAO accountability ā implicit reputation
- Plan our next hackathon and coordinate local events with Sandboxers
- Revamp the /community repository on GitHub
60 Days
- Collaborate with Open Web Contributors to introduce NEAR profiles
- Launch āGovernauts Programā to incentivize knowledge sharing (research output)
- Produce hackathon and support hackers building valuable projects
90 Days
- Establish Governance DAO(s) for meta processes of community decisions
- More hackathons and local events! #NEARglobal
Metrics of Success
- Max 15% of dropped leads through funnel
- NPS 8 ~ onboarding experience
- Talent incubation within the ecosystem (%Contributors growth)
- 9 local, community-driven events
- AMA participation
- Project ideas generated from hackathons and DAO proposals
- NEAR 40% account growth
- 20% increase of Sputnik DAO users
- 15 new projects in the ecosystem
- 30% more contributors supporting projects
- 30% lead conversion from hackathons