[Report] - ServiceDAO - May 2024

Near Community and nodes Service DAO
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Hello NEARians,
Here is the ServiceDAO Report for May 2024.

ServiceDAO has been operational since March 1st.

ServiceDAO Discord Metrics:

  • 124 new tickets were managed in Discord, with approximately 7 still open, mostly comprising follow-ups with Zendesk Support.
  • Discord has around 69730 users in total.

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ServiceDAO Telegram Metrics:

  • We welcomed around 3300 new members in telegram
  • Our efficient message management ensures swift and seamless assistance to all NEAR Ecosystem users. Unfortunately, we currently lack metrics regarding Telegram assistance.

ServiceDAO Reddit Metrics:

  • Our Reddit community comprises approximately 17,000 members, and we regularly receive queries from users on the platform.
  • Reddit’s growth is consistent and steady.

AMA:

  • We hosted an Ask Me Anything (AMA) session featuring Meteor , Arkana and East blue, expressing our gratitude to all contributors for their insightful questions. Approximately 35 listeners participated up to 45 depending of the AMA.

NEAR Quiz Night:

  • Successfully organized a total of 5 Quiz Nights in May, with an average of 40 participants each time.

Other:

  • We are working with Lyudmil from DevHub to develop a CommunityBot for Telegram assistance.

ServiceDAO Team: @rahulgoel007 @TyrionTales @Midas @Kv9990 @Ike

Advisors: @fiatisabubble @zubairansari07

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My Report for May 2024 - Service DAO

  • Moderated NEAR Telegram, Discord, Reddit and Near Gov Forum.
  • Attended and participated in the weekly mod meetings
  • Assisted Mods with AMAs/ Thread/Quiz Contest tailoring the guidelines and events.
  • Managed telegram bots on the channels.
  • Evaluated thread contest entries.
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My Report for May 2024 - Service DAO

  • Moderated NEAR Protocol Telegram, Discord, Reddit and Near Gov Forum.
  • Worked on Proposals / Report
  • Brainstorming for upcoming AMA
  • Working with @Dacha for the future of Service DAO (after NDC shutdown)
  • Worked with DevHub for a CommunityBot
  • Assisted mods
  • Evaluated thread contest entries.
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Rahul’s Report for May 2024 - Service DAO

  • Moderated NEAR Protocol Telegram, Discord, Reddit, and sometimes NEAR Forum.
  • Coordinated weekly calls.
  • Developed the agenda for these calls.
  • Shared to-do lists for all team members to work on.
  • Established schedules for all moderators for June. Its WIP.
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  • Moderated NEAR Telegram, Discord, Reddit and Near Gov Forum.
  • Attended and participated in the weekly mod meetings
  • Organized and Hosted Bi-weekly AMA with Meteor, Arkana and EastBlue on the 3rd, 17th and 31st May respectively.
  • Drafted AMA questions to be asked during the AMA
  • Evaluated thread contest entries.
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Midas Report for May 2024 - Service DAO

  • Moderated NEAR Telegram, Discord, Reddit and Near Gov Forum.
  • Attended and participated in the weekly mod meetings.
  • Assisted Mods with AMAs tailoring the guidelines and events.
  • Created and organized thread contests.
  • Managed telegram bots on the channels.
  • Evaluated and finalize 2 thread contests.
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My Report for May 2024 - Service DAO

  • Moderated NEAR Protocol Telegram, Discord, Reddit, and sometimes NEAR Forum.
  • Attended & Participated in Weekly Mod Meetings.
  • Organised NEAR Quiz Nights, Evaluated Threads for Contests.
  • Co-ordinated Thread Contest with NEARWEEK.
  • Managed NEAR Announcements Channels.